The pain and anger on his employees’ faces tore at him. He could feel the wall between them. His decisions earlier that week had affected everyone. He stood at the podium ready to take the blame as he said quietly, “Look no further, the ‘elephant in the room’ is before you.”
What if he had said sarcastically, “I feel sorry for you that you don’t understand what I just decided.” Or if he had responded angrily, “It is what it is – deal with it!”
Isn’t it amazing what tone and a few words can do in any situation?